Terms & Conditions

General

“balitogilifastboats.com” refers to the domain name used under license by BaliFast Forward VIP Service, a registered company in Australia. balitogilifastboats.com acts as a booking agent for fast boats and other services on the website www.balitogilifastboats.com (the “Site”). By using and/or visiting the Site to make fast boat bookings, you agree to these General Terms and Conditions, the Privacy Policy, and the Terms of Use and Site Use (the “Terms”). You expressly consent and agree to be bound by the Terms and all applicable laws and regulations governing this Site and your booking.

References to “other service providers” or “other services” mean the owners/providers of fast boat companies, whose tickets are available on this site, as well as the owners/providers of diving centers and other tourist activities/services advertised on this site.

Important Information

balitogilifastboats.com acts solely as a booking agent for all bookings made on balitogilifastboats.com. balitogilifastboats.com has entered into contracts with the service providers listed on the website, ensuring that these providers act in the best interest of balitogilifastboats.com customers. In the unlikely event of a booking issue (e.g., hotel overbooking or a boat mechanical problem), the service provider will seek to resolve the situation to the customer’s satisfaction without extra costs, such as finding alternate accommodations or arranging alternative transportation.

If the service provider is unable to fulfill the customer’s requirements, BaliFast Forward VIP Service will issue a full refund, where payment has been made. However, balitogilifastboats.com takes no responsibility for, and is not liable for, misrepresentations, breaches of contract, or negligence of any accommodation providers or other suppliers of services.

In cases of personal injury, illness, death, or other complaints due to the actions or omissions of third-party service providers, your sole right of redress will be against the independent provider. balitogilifastboats.com is not liable for these situations.

By proceeding with a booking on the Site, you agree that you are entering a contract with the fast boat and/or other service providers. Therefore, any claims or complaints should be directed to the respective provider. You may also contact us at balitogilifastboats@gmail.com.

Site Content, Documentation, and Booking Information

balitogilifastboats.com may modify the Site content and Terms at any time. Any changes will be effective immediately upon posting. Your continued use of the Site indicates acceptance of the changes.

Information on the Site about fast boats or other service providers has been provided by the respective providers, who are independent businesses and not agents or employees of balitogilifastboats.com. These details do not constitute any advice or recommendation from balitogilifastboats.com, and we disclaim liability for any inaccuracies.

The service providers offer their services under their own terms and conditions, which may limit or exclude their liability to you. balitogilifastboats.com is not liable for any acts, omissions, or damages caused by these providers.

Confirmation

To confirm a booking, you must be authorized to do so by all individuals named in the booking. By proceeding with the booking, you confirm that all individuals accept the Terms. You will be responsible for informing the other individuals of the booking details and any relevant information. You will also be responsible for all payments.

Upon booking, you will receive a confirmation email. For fast boat bookings, full payment is required at the time of booking. For other services, no booking fees are required, but a credit card number may be necessary for reservations.

Cancellation Policy

For fast boat bookings, please refer to the cancellation policies detailed on balitogilifastboats.com. Cancellations made more than two weeks from the departure date will receive a full refund (minus any charges). Cancellations between 48 hours and two weeks before departure will receive a 50% refund. Cancellations within 48 hours will receive no refund.

Payment

All fast boat tickets are paid in full on balitogilifastboats.com. Any changes, cancellations, or refunds must adhere to the site’s terms and conditions.

Age and Responsibility

You must be 18 years or older to use the Site. You warrant that all personal information submitted during booking is correct, and you accept responsibility for all transactions made under your name or account.

Insurance

We strongly advise taking out adequate travel insurance before your trip. The insurance should cover cancellations, personal losses, medical expenses, and repatriation costs.

Force Majeure

balitogilifastboats.com will not be liable for any booking cancellations, losses, or damages caused by force majeure events, such as wars, epidemics, natural disasters, or any other unforeseeable events beyond our control.

Complaints

If you encounter any issues with a fast boat or other service provider, please inform their staff or management immediately. Additionally, contact us with the details so that we can address the issue.

Legislation and Jurisdiction

This agreement is governed by Australian law, and any disputes will be dealt with by Australian courts.

Privacy Policy

balitogilifastboats.com is committed to protecting your personal information. By using the Site, you consent to the collection, storage, and processing of your data according to the Privacy Policy. Any changes to the policy will be posted on this page.